Legal Documentation
Privacy
Policy
Effective Date:
Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, protect, and share your information when you access our website, products, and services.
Welcome to Howdy Wallpaper. By accessing, browsing, purchasing from, or otherwise using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Company Information
Howdy Wallpaper is an international eCommerce business offering products including but not limited to:
- Premium Wallpapers & Peel and Stick Wallpapers
- Custom-Sized Wall Murals
- Canvas Prints & Fine Art Prints
- Custom Dimension Wall Coverings
- Premium Wall Styling Products
We serve customers internationally including the United States, India, Canada, United Kingdom, European Union countries, Australia, and other international markets. For privacy-related concerns, customers may contact us through the contact information provided on our website.
Information We Collect
We may collect personal and non-personal information from users in several ways.
A. Personal Information
When you place an order, contact us, subscribe to newsletters, create an account, or interact with our services, we may collect:
- Full name
- Billing and shipping address
- Phone number and email address
- Company name
- Payment-related information
- Order history
- Tax information where legally required
- Custom wall measurements and cropping selections
- Communication history with support
B. Non-Personal Information
We may automatically collect:
- Browser type and device information
- IP address and operating system
- Website usage behavior and referral URLs
- Geographic location information
- Time zone, cookies, and analytics data
C. Payment Information
We do not directly store complete credit card or payment credentials on our servers. Payments are securely processed through third-party gateways such as Stripe, PayPal, Razorpay, and other secure processors. These providers maintain their own privacy and security policies.
How We Use Your Information
We use collected information for legitimate business purposes, including:
- Processing and delivering orders
- Managing customer accounts and providing support
- Verifying transactions and preventing fraud
- Improving website functionality and user experience
- Sending order updates and notifications
- Providing marketing communications and promotional offers
- Conducting analytics and business research
- Customizing products and printing custom wall dimensions
- Complying with legal obligations
- Resolving disputes and enforcing policies
We may also use aggregated and anonymized data for internal analytics, marketing trends, and operational improvements.
Legal Basis for Processing (GDPR Compliance)
For users located in the European Union or United Kingdom, we process personal information based on lawful grounds including:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
- Fraud prevention and security purposes
Where consent is required, users may withdraw consent at any time without affecting the lawfulness of prior processing.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, personalization, analytics, and advertising. Cookies may help us:
- Remember user preferences and maintain shopping carts
- Analyze traffic and engagement
- Improve site performance
- Deliver personalized advertisements
- Detect fraud and abuse
Third-party services such as Google Analytics, Meta/Facebook Pixel, Pinterest Pixel, and advertising platforms may also use cookies. Users may disable cookies through browser settings; however, some website features may not function properly as a result.
Marketing Communications
By subscribing to newsletters or entering contact details, users may receive promotional emails, product launches, offers, discounts, cart reminders, marketing campaigns, and company announcements.
Users may unsubscribe at any time through the unsubscribe link in emails or by contacting us directly. We do not sell spam lists or knowingly engage in unlawful marketing practices.
Sharing of Information
We do not sell personal information in exchange for monetary compensation. However, we may share information with trusted third parties when necessary for business operations, including:
- Payment processors
- Shipping and logistics partners
- Manufacturing and printing partners
- Customer support platforms
- Analytics and advertising providers
- Fraud prevention services
- Legal and regulatory authorities
Information may also be disclosed to comply with applicable laws, respond to legal requests, protect our rights, investigate fraud, or during mergers, acquisitions, or business transfers. All service providers are expected to handle information securely and lawfully.
International Data Transfers
As an international business, user information may be transferred to and processed in countries outside the user's local jurisdiction. By using our services, users acknowledge and consent to international data transfers where permitted by law.
We take commercially reasonable measures to protect transferred information through contractual safeguards, secure systems, and operational protections.
Data Retention
We retain information only for as long as reasonably necessary for business operations, legal compliance, tax obligations, fraud prevention, recordkeeping, and dispute resolution. We may retain certain information longer where required or permitted by law.
Security Measures
We implement commercially reasonable technical, administrative, and organizational safeguards to protect information, including:
- SSL encryption
- Secure payment processing
- Restricted access systems
- Firewall and server protections
- Authentication and monitoring tools
- Fraud detection measures
No online platform or transmission method can guarantee absolute security. Users acknowledge that they use the website at their own risk.
Customer Rights
Depending on local laws, users may have rights including:
- Access to personal information
- Correction of inaccurate information
- Deletion requests
- Restriction of processing
- Objection to marketing
- Data portability
- Withdrawal of consent
- Complaint rights with regulators
We may request identity verification before processing requests. Certain legal exceptions may apply.
California Privacy Rights (CCPA / CPRA)
California residents may have rights regarding access to collected information, deletion and correction requests, opt-out rights for certain data-sharing practices, and non-discrimination for exercising privacy rights. We will not unlawfully discriminate against users for exercising their privacy rights.
Children's Privacy
Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected without parental consent where required, we may delete such information.
Third-Party Websites
Our website may contain links to third-party websites, marketplaces, social media platforms, or external services. We are not responsible for the privacy practices, content, security, or operations of third-party platforms. Users should review third-party privacy policies separately.
Custom Artwork & Design Submissions
When users submit custom artwork, photography, room wall layouts, or design files for custom mural printing:
- Users confirm they possess all necessary rights and permissions to use and print the submitted content.
- Users grant us permission to process, crop, edit, and print the submitted design for order fulfillment.
- We may photograph the finished wallpaper installation for our portfolio, advertising, or promotional purposes unless explicitly requested otherwise in