Jamini
★★★★★
They customised the wallpaper to match my needs. It looks really beautiful and was cut to perfection.
Return & Refund Policy
At Howdy Wallpaper, every wallpaper mural, peel and stick wallpaper, canvas print, and custom décor product is manufactured specifically for each order. Because our products are made-to-order, we maintain a strict return and refund policy to ensure quality and fairness for all customers.
Important: All products are custom-made and are therefore not eligible for return or refund except in cases of verified manufacturing defects, transit damage, or incorrect products received.
Returns
No Returns Accepted
Since all products are custom-manufactured according to the specifications selected by the customer, returns are not accepted.
- Change of mind after placing an order
- Incorrect measurements provided by the customer
- Wrong design, material, or size selected during ordering
- Color variations between screen display and printed product
- Delayed deliveries caused by shipping carriers or customs authorities
- Installation-related issues or installer errors
- Products that have been cut, installed, altered, or used
Refunds
Refund Eligibility
Refunds are generally not available for custom-made products.
Once an order enters production, it cannot be cancelled, returned, or refunded.
Approved claims may qualify for a replacement or reprint rather than a refund.
Damaged or Defective Products
48 Hour Claim Window
If your order arrives damaged or contains a manufacturing defect, please notify us within 48 hours of delivery.
To submit a claim, please provide:
- Order Number
- Opening Video
- Clear photographs of the product
- Clear photographs of the packaging
- Detailed description of the issue
Claims submitted after 48 hours of delivery may not be accepted.
Replacement Policy
Replacement Only
If our quality assurance team confirms a manufacturing defect, printing defect, shipping damage, or production error, Howdy Wallpaper may, at its sole discretion:
- Reprint the affected product
- Replace the affected product
Replacement requests are subject to review and approval.
Inspection Before Installation
Inspect Before Use
Please inspect all products carefully before installation.
No claims will be accepted once the product has been:
- Installed
- Partially installed
- Cut
- Modified
- Altered
Installation of the product constitutes acceptance of the product in its delivered condition.
Measurements & Customer Responsibility
Customer Responsibility
Customers are responsible for verifying all measurements, quantities, shipping information, and customization details before placing an order.
Howdy Wallpaper is not responsible for errors resulting from incorrect information provided by the customer.
Color Variations
Printing Disclaimer
Actual printed colors may vary slightly from images viewed on mobile devices, tablets, laptops, and monitors.
Such variations are normal within the printing industry and shall not be considered manufacturing defects.
Shipping Delays
Delivery Information
Delivery dates are estimates only.
Howdy Wallpaper is not responsible for delays caused by:
- Courier services
- Customs inspections
- Weather conditions
- Public holidays
- Government actions
- Force majeure events
Customs Duties & Taxes
International Orders
International customers are responsible for any customs duties, import taxes, VAT, GST, brokerage fees, or similar charges imposed by their destination country.
Limitation of Liability
Legal Protection
Our maximum liability shall never exceed the purchase price paid for the affected product.
Howdy Wallpaper shall not be liable for:
- Installation or labor costs
- Removal or reinstallation expenses
- Loss of profits or business opportunities
- Project delays
- Third-party contractor charges
- Accommodation, travel, or related expenses
- Indirect, incidental, consequential, special, or punitive damages
Contact Us
Need Assistance?
For questions regarding returns, replacements, shipping damage claims, or order-related concerns, please contact our support team.
Email:
info@howdywallpaper.com
Website:
https://www.howdywallpaper.com